SmartyGrants
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 2025 - 00:00 BST
Scheduled - A SmartyGrants update is scheduled to be released between the times noted. SmartyGrants may be unavailable for periods during this time. You will receive a further notification advising when this has been completed.
Jul 10, 2025 00:00-01:00 BST

About This Site

This page will tell you whether all of the SmartyGrants systems are humming along nicely, or whether there are any incidents which might affect your access to SmartyGrants. Notice of regular patch release and maintenance events are also provided through this site and you can subscribe to these updates using the subscribe button at the top of the page.

The SmartyGrants response time is also shown below and is measured in milliseconds.

Applicant Sites Under Maintenance
Manage Site Under Maintenance
HelpHub Operational
Reports Operational
Search Operational
Mailouts Operational
Indentity Management ? Operational
SmartySkills ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SmartyGrants Response Time
Fetching
Jul 10, 2025

Unresolved incident: Deployment of SmartyGrants 9.0.17.

Jul 9, 2025
Resolved - This incident has been resolved.
Jul 9, 03:20 BST
Monitoring - The issue with SmartySkills LMS log in attempts has been resolved, and we are monitoring for any further interruptions.
Jul 9, 01:27 BST
Investigating - We have identified an issue with SmartySkills where log in attempts are unsuccessful. We are currently investigating and will provide more information as soon as possible. In the interim, please refer to our Help Hub online documentation for any knowledge or training resources.
Jul 8, 01:12 BST
Jul 8, 2025
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Completed - The scheduled maintenance has been completed.
Jul 4, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 05:00 BST
Scheduled - A SmartyGrants update is scheduled to be released at the time noted. You will be able to continue using SmartyGrants during this time.

If you see a message advising the system is unavailable, simply refresh your browser and carry on as normal.

The following improvements are introduced with this release.
Minor technical enhancements and reliability improvements.

Jul 4, 03:14 BST
Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:00 BST
Scheduled - A SmartyGrants update is scheduled to be released between the times noted. SmartyGrants may be unavailable for periods during this time. You will receive a further notification advising when this has been completed.
Jul 2, 09:55 BST
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Completed - The scheduled maintenance has been completed.
Jun 26, 06:58 BST
Scheduled - A SmartyGrants update is scheduled to be released at the time noted. You will be able to continue using SmartyGrants during this time.

If you see a message advising the system is unavailable, simply refresh your browser and carry on as normal.

Jun 25, 12:49 BST